We have designed and patented a quick connect attachment. You carefully slide the hook attached to your chain and charm into the metal that is wrapped around your graduation tassel. 

If your metal tassel attachment seems too tight, don't force the quick connector in. I recommend slowly and carefully inserting something about the thickness of a fork tine into the metal ring and gently wiggling it around. It should loosen enough for you to easily slide the quick connect hook in.

Most of my designs give you the choice to have multiple charms chained together. For one photo, choose the "Single" option. For two photos, "Double." For three photos, "Triple." We do not recommend attaching more than three charms as the length of the chain is too long.

We are located right outside of Grand Rapids, Michigan in a quaint town called Hudsonville.

Yes we can! We can create a charm with nearly anything you'd like, as long as it's in image form. We will contact you if there is any issue before completing your order. If you have a special request or need anything specific, feel free to email us at perfectpendants@gmail.com before or after ordering. If you've already placed an order, please note the order number in your email.

If your image is not in digital form, you can easily create a digital image by photographing your existing photo with a cell phone camera. We recommend using good light, being careful to avoid glares or shadows. Make sure you dust the photo before taking your picture, because dust shows up as white specks on the image.

Send the highest resolution photo possible and do not crop the photo too tightly. We will need room to work around the edges of the original photo to crop to the shape of the piece.

Our orders normally ship within 48 business hours from when you place your order. There maybe a slightly longer lead time during peak graduation months (April & May).

Your beautiful graduation photo memorial charm and grooms boutonnière photo charms will come in a velvet envelope with a snap enclosure. All bridal memorial jewelry will come beautifully boxed as seen in the video on our home page. All orders can be upgrade to have it sent in a gift box, with a beautiful bow for an additional cost. Please email us at perfectpendantsplus.com for inquiries.

Yes! Enter your recipient's address as the shipping address on checkout. Please note that we do not include receipts with gifts sent to an address that differs from the billing address.

Our pieces are not engravable, but I can include a special message in your gift box if you'd like.

At checkout, you have the option of choosing an upgraded, faster shipping option. If you need your order in less than two weeks from when you place the order, I highly suggest the Priority Shipping option. If you need it within 7 days, I suggest the Priority Express shipping.

All orders (unless you upgrade your shipping option) will be shipped via USPS First Class mail.

We are not able to provide proofs. We process more than 200 orders every day with every order handmade and timed for quick delivery. Sending proofs would significantly delay every order and increase our costs to customers. Thank you for understanding.

You can email us at Perfectpendantsplus@gmail.com and we will get back to you within 1 business day. Please note we are closed on the weekends and Holidays